Plan your visit (FAQ)
Got a question or looking for some tips? We’ve compiled the most important information so you’re perfectly prepared for your visit to Tierpark Berlin.
Arrival & parking
U-Bahn: Tierpark station (U5)
Tram: Tram routes M17, 27, 37
Bus: Bus routes 296 and 396
Tram: Tram routes M17, 27, 37
Bus: Bus route 194
For detailed information on transport connections, visit www.bvg.de.
There are some public (paid) parking spaces in front of both Tierpark entrances. But please keep in mind that, especially at weekends and during school holidays, parking spaces fill up quickly. So particularly on those days, we recommend using public transport.
Where can I buy them?
Day tickets for Tierpark Berlin can be purchased online.
Due to the coronavirus pandemic, only a limited number of ticket booths are currently open. These are intended solely for visitors with no internet access and for the sale of concession-rate tickets.
Kids under four?
Visiting time slot?
Due to the coronavirus pandemic, all visitors must currently pre-book a specific time slot for their visit. This is primarily intended to stagger visitor arrival times. Nevertheless, we kindly ask all guests to stick to their allocated time slot as closely as possible. After all, the Tierpark will only be able to remain open during these times if everyone looks out for one another and is willing to make compromises.
The chosen time slot is binding and cannot be changed once the purchase has been made. There is no right of return for purchased tickets.
Concession-rate day tickets?
Concession-rate tickets can be purchased from the ticket booths at the entrances (clearly marked). These tickets are available to school pupils, students, trainees (Azubis), unemployed people on German state benefits, berlinpass holders, and disabled people (plus chaperone) carrying the relevant identification.
Chaperones for disabled visitors?
One chaperone may accompany a visitor with a severe disability free of charge (category B; proof of eligibility must be presented at the ticket booth).
Printouts of online tickets?
You do not need to print out your online tickets. The QR codes can be scanned from your smartphone or tablet. Please just ensure you have your online ticket open when you reach the gates and that your screen is as bright as possible.
Online tickets, tickets purchased in advance (e.g. from BVG ticket machines), and complimentary tickets can be presented at the ticket booths by the entrances (clearly marked) and allow immediate admission. Advance online registration is not necessary.
To redeem a valid discount coupon, simply present and, if applicable, hand in your coupon at the ticket booths by the entrances (clearly marked). For any accompanying persons, please book regular tickets online in advance.
Group tickets are available from the on-site ticket booths.
Also valid for Weihnachten im Tierpark (Christmas at the Tierpark)?
As Weihnachten im Tierpark (Christmas at the Tierpark) takes place outside regular opening hours, Tierpark day tickets are unfortunately not valid for this event. For all the information on Weihnachten im Tierpark and to buy tickets, visit www.weihnachten-im-tierpark.de/en.
Please note: Sadly, as a precautionary measure to stem the spread of the coronavirus (Covid-19), our event Weihnachten im Tierpark is cancelled for the winter 2020/21 season.
Annual passes & vouchers
Annual pass holders can visit Tierpark Berlin 365 days a year – and save money from the fourth visit! What’s more, a Tierpark annual pass gives holders a 50 percent discount on tickets to Zoo and Aquarium Berlin (and vice versa) and a 10 percent discount in the Tierpark’s restaurants and shops.
Tip: If you decide to purchase an annual pass during your visit to the Tierpark, you can offset the price of your day ticket if you purchase your annual pass from the sales points by the entrances on the same day. On weekends, the annual pass booths are open until the zoo closes and therefore longer than the regular day ticket offices. You can find an overview of the opening times here.
Where can I buy them?
You can purchase annual passes online. Simply fill out the required information at your leisure at home, then come by to pick up your pass. If you would like to visit the Tierpark straight after you have picked up your annual pass, please book your desired time slot online in advance. Please note: All pass holders* must be present in person for the issuing of their annual pass.
When renewing an existing annual pass, you should first purchase a new pass via the online shop. We will then renew your pass on site.
Visiting during the pandemic?
Of course, your annual pass is still valid. However, due to the coronavirus pandemic, we require annual pass holders to decide in advance on which day and at what time they will be visiting the Tierpark. Therefore, your pass can currently only be used in combination with a reservation for a particular day and time slot – which must be booked in advance online.
The different time slots are primarily intended to stagger visitor arrival times. Nevertheless, we kindly ask all guests to stick to their allocated time slot as closely as possible. After all, the Tierpark will only be permitted to remain open during these times if everyone looks out for one another and is willing to make compromises.
Kids under four?
Annual passes are personalised and non-transferable. A photograph of the pass holder is printed on every annual pass. You may be asked to present your annual pass in combination with a valid form of ID.
Must purchase and renewal be in person?
Yes. For the purchase or renewal of an annual pass, all pass holders must be present at the on-site sales points. Each card is personalised with a photograph that is taken on site. Please note that annual passes are non-transferable.
Should I bring a photograph for my annual pass?
No. You do not need to bring a photograph with you when purchasing or renewing your annual pass, as one will be taken on site. For this reason, all pass holders must be present at the on-site sales points for the issuing of annual passes.
Lost annual pass?
If you lose your annual pass, you can purchase a replacement at the on-site annual pass sales points for a fee of € 20.
New admissions system
Zoo and Tierpark Berlin are in discussions with the authorities about plans for a new admissions system that uses facial recognition. Use of the system would be entirely voluntary. Once we have come to an agreement with the authorities, all annual pass holders will be informed of the details online and by post. Until that time, annual passes will continue to be checked manually by onsite staff.
Looking for a special gift for an animal lover? Vouchers for tickets, tours and exclusive animal experiences can be purchased online – and they make a great last-minute gift! The voucher will be sent to you by email immediately after you complete your purchase.
Also valid for Weihnachten im Tierpark (Christmas at the Tierpark)?
As Weihnachten im Tierpark (Christmas at the Tierpark) takes place outside regular opening hours, Tierpark day tickets are unfortunately not valid for this event. However, if holders of a Zoo, Tierpark and/or Aquarium annual pass present their pass at the Weihnachten im Tierpark ticket booths, they will receive a 10 percent discount.
For all the information on Weihnachten im Tierpark and to buy tickets, visit www.weihnachten-im-tierpark.de/en.
Helpful info & tips
The animals at Tierpark Berlin
Around 10,000 animals from all over the world live at Tierpark Berlin, the biggest animal park in Europe. Our modern habitats create extra-special animal experiences. You can get a taste of what to expect here.
The historical Alfred Brehm building takes visitors on an expedition through a tropical jungle. In surroundings that closely resemble the animals’ natural habitats, visitors can encounter tigers, leopards and rare tree kangaroos. In the walk-through Tropical Hall, narrow paths wind through lush vegetation, where brightly coloured birds sing their exotic songs and crocodiles laze by the water’s edge. What are you waiting for? Find more information here.
Friedrichsfelde manor house
Nestled in the unique parkland of Tierpark Berlin stands Friedrichsfelde manor house. With its stately baroque gardens, this neoclassical building transports visitors back to the 18th century. You can find further information here.
Unfortunately, due to the coronavirus pandemic, we do not currently offer wheelchair hire.
Animal feeding & training sessions
Unfortunately, due to the coronavirus pandemic, no public feeding or training sessions are currently taking place.
From Easter to October, a spectacular free-flight show takes place at 1:30 p.m. every day (except Monday) on the Kiekemal woodland stage. Get a close-up view of owls, eagles and vultures as they swoop low over your head!
You can also explore Europe’s largest animal park on wheels. The Tierpark’s little electric train stops at various stations throughout the expansive park, and the ride is entirely free of charge. The exact location of all stops can be found on the Tierpark map here.
Easter to October: Daily
November to Easter: Weekends, bank holidays and school holidays only
Please note: As a precautionary measure to stem the spread of the coronavirus (Covid-19), our electric train is currently not running.
You are welcome to bring your four-legged friends along with you to Tierpark Berlin, but please keep them on a short lead and ensure you bring poop bags. Any pets other than dogs are not permitted.
Hits for kids
In the summer months, the large water play area is a great place to cool off and experience that seaside feeling. Meanwhile, the tree-sheltered adventure playground welcomes little adventurers to a world of trolls and elves.
At the petting zoo, goats, sheep and more are eagerly waiting to be stroked by gentle hands.
At various points around the Tierpark, ice cream stands provide welcome refreshment during the summer.
Special events and services
Children’s birthdays are extra special at Tierpark Berlin! Here, birthday boys and girls and their guests can embark on exciting journeys of discovery. You can find all the information here.
Bikes, trikes, scooters
Children may bring balance bikes, trikes or scooters into the Tierpark. Normal bikes with pedals, however, should be locked up outside the gates.
Unfortunately, due to the coronavirus pandemic, we do not currently offer handcart hire.
Toilets, baby changing, etc.
To make Tierpark Berlin even better and more beautiful for our animals and visitors, occasional construction work is carried out at isolated sites. You can find an overview of current disruptions here.
Weihnachten im Tierpark (Christmas at the Tierpark)
Every year around Christmas time, the Tierpark transforms into a magical illuminated wonderland when darkness falls. For all the information on Weihnachten im Tierpark and to buy tickets, visit http://www.weihnachten-im-tierpark.de/en.
Please note: Sadly, as a precautionary measure to stem the spread of the coronavirus (Covid-19), Weihnachten im Tierpark is cancelled for the winter 2020/21 season.
Food, drink & souvenirs
Patagona offers guests the flair and flavours of South America, with a varied menu that includes Churrasco grill specialities such as skewers of marinated meat, grilled fish, poultry and pork, as well as a salad and vegetable buffet, freshly squeezed juices, and delicious ice cream. It also serves up Berlin classics such as pan-fried Boulette (meat patties).
Colourful aquariums with exotic fish lend the restaurant a very special atmosphere, and from the shady terrace visitors can gaze across the unique animal kingdom of South America.
Kakadu terrace café
The large Kakadu terrace café is a great place to sit and enjoy a delicious drink or snack. The menu offers homemade pasta dishes, crunchy salads, and a wide range of ice-cream sundaes during the summer months. Like all good cafés, it also has a large selection of coffees and pastries. Take a seat on the large terrace and soak up the sun as you enjoy the refreshments and the view across to Friedrichsfelde manor house.
Snack & ice cream stands
If you get peckish during your visit to the Tierpark, there are several snack bars on hand. And during the summer, ice cream stands provide welcome refreshment. The exact locations are marked on the Tierpark map here.
Peruse the Tierpark’s shops at the petting zoo and the Bärenschaufenster exit. Here you’re sure to discover the perfect gift or souvenir – be it a cuddly polar bear, a flamingo postcard, or perhaps an illustrated book about tigers.
Alternatively, you can browse online at your leisure and have an animal keepsake delivered directly to your door. Visit the online shop here.
Please note: A medical mask must be worn at all times inside the shop.
How can I become a sponsor?
Are dogs allowed at the Tierpark?
Yes, you are welcome to bring four-legged friends along with you to Tierpark Berlin, but please keep them on a short lead and ensure you bring poop bags. Any pets other than dogs are not permitted.
How can I support the Tierpark?
How long should I plan for my visit?
As Europe’s largest animal park, Tierpark Berlin offers almost unlimited experiences of animals and nature. Parts of the park can be explored aboard our little electric train, which visitors can ride free of charge. So whether you have an entire day or just a few hours, a visit to Tierpark Berlin is always worthwhile.
Can I feed the animals?
In general, visitors are not permitted to feed the animals at Tierpark Berlin. This is the job of the keepers, who know exactly what each animal should eat and what is bad for them.
Is there anywhere to store luggage?
No, for security reasons we cannot offer luggage storage.
Is there a lost property office?
Can I bring bikes or scooters into the Tierpark?
To ensure the safety of our animals and other guests, bicycles, scooters and skates must be left outside the Tierpark gates. Balance bikes and children’s scooters may, however, be brought onto the grounds.
I broke something during my visit! What should I do?
May I take photos and videos and post them online?
Of course you may take videos and photographs at Tierpark Berlin for private purposes. When doing so, please stick to the visitor paths and make sure you do not use flash in the animal houses. You may also publish your images on your private social media channels. Feel free to link the official Tierpark channels (@tierparkberlin) so that we can also see your snapshots. Commercial use of your pictures and videos is not permitted.
Please note: In the interests of animal safety, selfie sticks are not permitted on the Tierpark grounds.
I’m looking for some advice about a domestic or wild animal, or I would like to give an animal to the Tierpark.
The Tierpark is home to approximately 20,000 animals, so our biologists have quite a lot on their plates. Please understand that they will therefore not be able to give advice about domestic or wild animals in your care.
For medical reasons and to ensure the safety of our animals, we are also not able to take in any domestic or wild animals.
Why does admission cost what it does?
As the largest animal park in Europe, Tierpark Berlin has quite considerable operating costs. The keeping of exotic animals, in particular, is very expensive. To give you an idea: our animals eat around 500,000 kg of hay and 45,000 kg of apples a year, and some animal residents require heated or air-conditioned facilities year-round. Plus, the cost of energy and animal feed is almost constantly on the rise! Despite all that, the entrance fees charged by Tierpark Berlin are still far lower than those of zoological facilities in many other major European cities. What’s more, Tierpark Berlin is both significantly larger and home to a wider variety of species.
I want to work at the Tierpark!
We’re very pleased to hear it! After all, zoos and animal parks must be some of the best places in the world to work. You can find all the information on current job openings, internships and training placements at Zoo, Tierpark and Aquarium Berlin here.
Any more questions?
Don’t hesitate to get in touch!