Inclusive Experiences
Tierpark Berlin and its animals can be experienced in a variety of ways and with all senses. Special, inclusive tours are aimed at guests in particular who are unable to use all of their senses equally.
Further information & booking
Overview: Barrier-free Tierpark
For a daily fee of €5.00, visitor parking spaces are available at both Tierpark entrances. The car park must be vacated immediately after payment. Only card payment is accepted at the on-site car park machines. At the parking lot near the Tierpark´s Schloss entrance, designated disabled parking spaces are available.
Please note: Especially on weekends and during school holidays, parking spaces fill up quickly. So particularly on those days, we recommend using public transport.There are several accessible public restrooms in the Tierpark. To see their exact locations as well as additional services, check the map here.
Manual wheelchairs are available for rent free of charge. Since we only have a certain number of wheelchairs, please make sure to send us an e-mail at info@tierpark-berlin.de to reserve one for your visit. We will need your name, mobile number, the date you would like to visit us, and the approximate time you plan to arrive. Rentals require a deposit. An identity document or an item of similar value is usually suitable. Weight restrictions apply.
Of course, we allow conventional wheelchairs and walkers as forms of walking aids on our property. Toddler bicycles such as balance bikes and scooters (for children up to the age of 15) may also be taken into the Tierpark. The same goes for handcarts.
Other means of transport are also permitted on presentation of a severely disabled person's identity card with the symbols ‘G’ and/or ‘aG’ or alternatively, an explicit medical certificate. Please contact the staff at one of the Tierpark entrances on the day of your visit. There you will receive a special permit after the documents have been checked.
Bicycles, e-scooters, road-registered vehicles, and vehicles with combustion engines are not permitted.
You are welcome to bring your dog with you on a (short) leash. Your four-legged friend is also allowed in the animal houses - just not in the walk-in animal enclosures. Apart from the food service area, dogs are also permitted in the restaurant areas. However, please always pay attention to the current signage on site.
Numerous benches are scattered throughout Tierpark Berlin. Most of them are equipped with backrests.
Guests with severe disabilities receive a discounted entry to Tierpark Berlin with a disability degree of 50 or higher (upon presentation of a disability ID). If the ID contains a B or H remark, one assistant can enter for free.
The entrances to Tierpark Berlin are accessible.
The Tierpark´s Schloss exit is also accessible, while the Tierpark´s Bärenschaufenster exit can be accessed through the souvenir shop or alternatively via a turnstile.
In order to provide as many guests as possible with a ride on the electric train through Tierpark Berlin, (limited) reserved seats are available for wheelchairs and walkers.
A large portion of the paths and areas are accessible without obstacles. However, natural flooring inside the walk-through enclosures may cause some limitations.
Unfortunately, Tierpark Berlin does not have first aid rooms or areas for changing teenagers or adults.
The inclusive playground at the Kakadu terrace café is equally fun for all children! With accessible equipment tailored to the needs of each individual, this playground offers a safe and creative environment for everyone.
- Step-free access
- Wide paths
- Doors can be opened manually
- Step-free access
- Wide paths
- Automatic doors in the giraffe house
- Step-free access
- Wide paths
- Doors can be opened manually
- Pathways in the tropical hall are not fully accessible; a companion is recommended
- Barrier-free access to bear and tiger enclosures only possible via outdoor facilities
- Step-free access
- Wide paths
- Maximum incline of 10%, companion recommended
- Step-free access
- Wide paths
- Reserved seats available for wheelchair users
- Step-free access
- Doors can be opened manually
- Uneven flooring
- Special feature: Entrance only about 80 cm wide
The historic Friedrichsfelde manor house is only accessible by stairs and is therefore not wheelchair accessible.
- Accessible only via a threshold
- Wide paths
- Doors can be opened manually
- accessible via ramp (more than 6% incline)
- Terrace uneven
- Doors can be opened manually
- accessible via ramp
- only accessible via steps
